SOJ's housework and home cleaning service personnel come to your home to clean the house for you on a regular basis. You can choose a type of home cleaning service that fits your needs： you can choose weekly or fortnightly housework and cleaning to maintain your residential living space, allowing you to relax and enjoy a clean, dust-free, non-toxic home environment. Our comprehensive service lets you experience SOJ's professionalism.
Every SOJ home cleaning services employee has been rigorously screened by the company. They have excellent character, know how to smile and how to be discreet, and understand the importance of professionalism and responsible behavior at work.
Items of Service
Home Laundry Cleaning and Drying
Home Cooking and Simple Storage
Home Environment Cleaning and Maintenance (Living rooms, kitchens, bedrooms, bathrooms...etc.)
Living Rooms：Wiping furniture, wiping cabinet exteriors, putting items in their places, sweeping the floor (vacuuming)
Bathrooms：Cleaning countertops, wiping mirrors, brushing the toilet, floor (tile) cleaning
Kitchens：Cleaning kitchen cabinet units, cleaning stoves, wiping the walls
Bedrooms：Making the beds (change the blankets), cleaning the floor
Balconies：Wiping countertops, sweeping the floor (vacuuming)
Other：Window cleaning, tidying clothing (washing and drying) (Services can be adjusted to suit customer needs)
Equipment and materials：
Basic equipment and materials, such as buckets, mops, brooms, and cleaning agents are prepared by the customer; special tools are brought to the home by the home service worker as required.
In order to protect customer privacy, the insides of cabinets and drawers are not cleaned. Please store valuables appropriately in a safe place.
Handling of Doors and Windows：
When home service workers dismount windows, if there are safety concerns, the windows will not be dismounted, only cleaned through wiping.
Factors of Safety Concern：
(1) Doors and windows being too large, too heavy, or too high
(2) Those on the second floor and higher lacking iron window guards
(3) Doors and windows which are too old or loose, etc.
Acceptance and Improvement：
At any time during the service period, requests may be made for partial improvement, or at the time of inspection and acceptance, areas of service work in need of enhancing may be pointed out. Half an hour before the home services worker finishes work, she will request the customer's acceptance and carry out any improvements needed before her allocated time finishes.
(As home environments differ, home services workers can only try try their best to finish cleaning on time).
Items damaged deliberately or through negligence, or losses caused to property will be compensated for after verification, to a maximum of NT$10,000.
Service Areas / Types
Service Coverage ：
Taipei City、New Taipei City.
Single trials can be arranged.
No additional membership fees are required.
Service Frequency :
once a month / fortnightly / weekly / twice a week, etc… frequency can be adjusted to suit customer needs.
Worried that you won't remember how many times work has been done this month? And how much you should pay?
Each time SOJ completes a service operation, signatures of acceptance are taken. For regular services, billing takes place at the end of the month according to the number of instances of service work, and at the beginning of the following month, the services invoice is sent. Upon receipt of this invoice, the customer can pay via ATM, or can take the bill to a 7-11 / Family / OK convenience store for payment. From the invoice, one can clearly understand the date and the number of service operations carried out for the relevant month.
Single instances of service work are arranged after payment had been made.
Guaranteeing Peace of Mind
Rest assured of professional services：
All service personnel hired are attentive and experienced women, and are subject to regular professional training and assessment.
Complete and personal communication：
Before the service worker arrives at your home, both parties first express their agreement, to avoid unnecessary disputes.
Safeguarding customer interests：
All service work personnel have been enlisted on the company's group insurance. You do not have to worry about the occurrence of any sudden and unexpected accident. If necessary, service work personnel can also provide certificates of no criminal record and proof of health checks.